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Continous Improvement

South West Freight is committed to continuous improvement of its operation. Our goal is to fulfil our company motto “excellence is an enduring quality” at all times. To achieve this continous improvement we structure key point indicators as a measure of our company’s performance. Some of the issues that can be evaluated are:


Freight Tracking

To provide the whereabouts of each load travelling each day.

Quality Business

Provide a sign off damage report from each consignee measuring incidents as product damage, load movement in transit, water damage and forklift damage

Transit Times/ Service Levels

South West Freight would acknowledge transit times and would observe these at all times. Reporting for on-time deliveries would be introduced.

Utilisation / Productivity

To study the utilisation of equipment in relation to loading hours in order to provide better customer service and hold increases in distribution costs.


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